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Email Setup Guide

This guide will walk you through setting up and managing email for your domain with Serververse. We’ll cover everything — from configuring DNS records, creating mailboxes, enabling SMTP, and ensuring reliable delivery for both personal and professional use cases.

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1. Understanding How Email Works with Your Domain

When you set up email for your domain, three main parts are involved:
  1. DNS Records – These tell the internet where your email services are hosted and how they should be validated.
  2. Mailboxes – These are the actual email accounts you create (e.g., you@yourdomain.com).
  3. SMTP/IMAP/POP3 – Protocols that let you send and receive mail using clients like Outlook, Gmail, or Thunderbird.
If your domain is already pointed to Serververse hosting, you do not need to create an extra A record for email. The existing web host record is enough.

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2. DNS Records Required

To ensure smooth delivery and proper authentication, you must configure the following DNS records for your domain:

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A Record

  • Host: mail
  • Value: Your Server's IP address
  • TTL: Default (usually 3600)
(If your website is hosted on the same server, you don’t need a new A record. The existing one will suffice.)

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MX Rec

  • Host: @
  • Value: mail.yourdomain.com
  • Priority: 10
  • TTL: Default
This tells other mail servers where to deliver incoming emails for your domain.

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SPF Record

SPF (Sender Policy Framework) prevents spammers from sending emails pretending to be you.
  • Type: TXT
  • Host: @
  • Value: v=spf1 a mx ip4:YOUR_SERVER_IP include:yourdomain.com ~all
Replace YOUR_SERVER_IP with your server’s IP.

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DKIM Record

DKIM (DomainKeys Identified Mail) signs your outgoing emails to verify authenticity.
  1. Go to your DKIM Manager inside your Serververse panel & Find Your Location’s Web Panel.
  2. "
  3. Add it as a DNS record:
  • Type: TXT
  • Host: default._domainkey
  • Value: (Paste the DKIM key copied)

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DMARC Record

DMARC adds another security layer by specifying how mail receivers should handle unauthenticated messages.
  • Type: TXT
  • Host: _dmarc
  • Value: v=DMARC1; p=none;
You can adjust the p= policy:
  • none → Just monitor
  • quarantine → Suspicious mail goes to spam
  • reject → Block unauthenticated mail completely

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3. Creating Mailboxes

Once DNS is set up, create mailboxes for your team or personal use.
Examples:
  • Personal → me@yourdomain.com
  • Work → info@yourdomain.com, support@yourdomain.com, sales@yourdomain.com
Each mailbox can be managed inside your Serververse dashboard.

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4. SMTP & IMAP Configuration

To send and receive emails through applications like Outlook, Apple Mail, or Gmail, use the following configuration:
  • Incoming Mail (IMAP/POP)
  • Outgoing Mail (SMTP)
IMAP Host: mail.yourdomain.com\IMAP Port: 993 (SSL/TLS)\OR\POP Host: mail.yourdomain.com\POP Port: 995 (SSL/TLS)
You won’t shown mail. prefix in your email server at panel. So Add mail. prefix manually while configuring your email client.

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5. Sending Email via Webmail

Serververse also provides Webmail access where you can log in using your email address and password directly in your browser. This is useful if you don’t want to configure an email client.
1

First Step

Go to https://serververs.com/panel or access it via your Serververse panel.
2

Second Step

Navigate to the Email section.
3

Third Step

Click on the Access Email link for your mailbox.

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6. Testing Email Deliverability

To ensure everything is working correctly:
  1. Send an email to https://www.mail-tester.com.
  2. Verify SPF, DKIM, and DMARC are passing.
  3. Ensure your score is close to 10/10 for maximum deliverability.

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7. Best Practices for Professional Email

  • Always use SPF, DKIM, and DMARC.
  • Do not send bulk email directly; use professional services if needed.
  • Keep your DNS records updated if you migrate servers.
  • Use a dedicated mailbox for each role (support, billing, sales).

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8. Troubleshooting Common Issues

  • Emails going to Spam → Check if SPF/DKIM/DMARC are properly set.
  • Cannot connect to mailbox → Verify SSL ports and credentials.
  • Bounce backs with authentication error → Ensure SMTP authentication is enabled.

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Conclusion

By following this guide, your domain’s email will be fully functional with Serververse, authenticated against spam, and professional for personal or business communication.

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